End User Satisfaction for December 2006

Team Performance

Team: Average Experience Process Service 1 Management (1) 5.00 5.00 5.00 5.00 2 Helpdesk (5) 4.81 4.88 4.67 4.88 3 Computing Operations (3) 4.63 4.67 4.56 4.67 4 Applications (1) 4.58 4.75 4.50 4.50   Averages: (10) 4.76 4.83 4.68 4.76

Individual Performance

Name: Average Experience Process Service 1 Farzat, Ghalia (1) 5.00 5.00 5.00 5.00 2 Ktiri, Naguib (1) 5.00 5.00 5.00 5.00 3 Warraich, Khalid (1) 5.00 5.00 5.00 5.00 4 Zourob, Dina (1) 5.00 5.00 5.00 5.00 5 Chipman, Teresa (1) 4.89 5.00 4.67 5.00 6 Farzat, Khaled (2) 4.89 5.00 4.67 5.00 7 George, Kendall (0) 4.89 5.00 4.67 5.00 8 Schloegl, Hans (2) 4.33 4.50 4.00 4.50 9 Lindell, Russell (0) 4.17 4.50 4.00 4.00 10 Lucas, Michael (1) 4.11 4.00 4.33 4.00   Averages: (10) 4.73 4.80 4.63 4.75