End User Satisfaction for May 2006

Team Performance

Team: Average Experience Process Service 1 Helpdesk (2) 4.72 4.50 4.67 5.00 2 Computing Operations (8) 4.43 4.17 4.58 4.53 3 Applications (1) 3.83 3.50 4.00 4.00   Averages: (11) 4.33 4.06 4.42 4.51

Individual Performance

Name: Average Experience Process Service 1 Schloegl, Hans (1) 5.00 5.00 5.00 5.00 2 Farzat, Khaled (2) 4.72 4.50 4.83 4.83 3 George, Kendall (3) 4.54 4.17 4.67 4.78 4 Chipman, Teresa (1) 4.44 4.00 4.33 5.00 5 Bilal, Mohammad (1) 4.33 4.00 4.67 4.33 6 Ridgway, Mark (2) 4.11 4.00 4.17 4.17 7 Farzat, Ghalia (1) 3.83 3.50 4.00 4.00   Averages: (11) 4.42 4.17 4.52 4.59