End User Satisfaction for March 2007

Team Performance

Team: Average Experience Process Service 1 Applications (1) 5.00 5.00 5.00 5.00 2 Management (2) 5.00 5.00 5.00 5.00 3 Home Support (2) 4.81 4.75 4.83 4.83 4 Computing Operations (6) 4.41 4.17 4.50 4.56 5 Helpdesk (9) 4.32 4.13 4.29 4.54   Averages: (20) 4.71 4.61 4.72 4.79

Individual Performance

Name: Average Experience Process Service 1 Farmer, Beverly (2) 5.00 5.00 5.00 5.00 2 Farzat, Ghalia (1) 5.00 5.00 5.00 5.00 3 Hausman, Leigh A (3) 4.89 4.67 5.00 5.00 4 Samonte, Elmer (2) 4.81 4.75 4.83 4.83 5 Chipman, Teresa (8) 4.32 4.13 4.29 4.54 6 Bilal, Mohammad (3) 3.93 3.67 4.00 4.11   Averages: (19) 4.66 4.54 4.69 4.75