End User Satisfaction for February 2006

Team Performance

Team: Average Experience Process Service 1 Applications (1) 4.83 4.50 5.00 5.00 2 Helpdesk (5) 4.79 4.67 4.69 5.00 3 Computing Operations (11) 4.76 4.75 4.76 4.78 4 Management (2) 4.50 4.50 4.50 4.50   Averages: (19) 4.72 4.61 4.74 4.82

Individual Performance

Name: Average Experience Process Service 1 Farzat, Khaled (2) 5.00 5.00 5.00 5.00 2 Ktiri, Naguib (1) 5.00 5.00 5.00 5.00 3 Lucas, Michael (2) 4.94 5.00 5.00 4.83 4 Gianforte, Danna (1) 4.83 4.50 5.00 5.00 5 Schloegl, Hans (2) 4.75 4.50 4.75 5.00 6 Chipman, Teresa (1) 4.61 4.50 4.33 5.00 7 Farmer, Beverly (2) 4.50 4.50 4.50 4.50 8 Bilal, Mohammad (6) 4.34 4.25 4.28 4.50   Averages: (17) 4.75 4.66 4.73 4.85