End User Satisfaction for January 2006

Team Performance

Team: Average Experience Process Service 1 Computing Operations (13) 4.70 4.80 4.65 4.69 2 Management (0) 4.56 5.00 4.33 4.33 3 Applications (2) 4.47 4.50 4.33 4.58 4 Helpdesk (9) 4.38 4.25 4.36 4.53   Averages: (24) 4.53 4.64 4.42 4.53

Individual Performance

Name: Average Experience Process Service 1 Ridgway, Mark (1) 5.00 5.00 5.00 5.00 2 Bilal, Mohammad (4) 4.72 4.75 4.75 4.67 3 George, Kendall (5) 4.61 4.70 4.47 4.67 4 Chipman, Teresa (7) 4.59 4.50 4.56 4.72 5 Farmer, Beverly (0) 4.56 5.00 4.33 4.33 6 Farzat, Ghalia (2) 4.56 4.50 4.33 4.83 7 Farzat, Khaled (3) 4.47 4.75 4.39 4.44 8 Lindell, Russell (0) 4.39 4.50 4.33 4.33 9 Schloegl, Hans (2) 4.17 4.00 4.17 4.33   Averages: (24) 4.56 4.63 4.48 4.59