End User Satisfaction for December 2005

Team Performance

Team: Average Experience Process Service 1 Applications (1) 5.00 5.00 5.00 5.00 2 Computing Operations (12) 4.66 4.69 4.51 4.78 3 Helpdesk (3) 4.29 4.13 4.33 4.42   Averages: (16) 4.65 4.61 4.61 4.73

Individual Performance

Name: Average Experience Process Service 1 Gianforte, Danna (1) 5.00 5.00 5.00 5.00 2 Ridgway, Mark (1) 4.83 5.00 4.50 5.00 3 Bilal, Mohammad (5) 4.79 4.90 4.53 4.93 4 Farzat, Khaled (4) 4.76 4.63 4.83 4.83 5 Schloegl, Hans (1) 4.44 4.00 4.67 4.67 6 George, Kendall (2) 4.25 4.25 4.17 4.33 7 Chipman, Teresa (2) 4.14 4.25 4.00 4.17   Averages: (16) 4.60 4.58 4.53 4.70