End User Satisfaction for August 2005

Team Performance

Team: Average Experience Process Service 1 Management (1) 5.00 5.00 5.00 5.00 2 Helpdesk (4) 4.91 4.83 4.94 4.94 3 Computing Operations (7) 4.60 4.42 4.53 4.86 4 Applications (0) 4.17 4.00 3.50 5.00   Averages: (12) 4.67 4.56 4.49 4.95

Individual Performance

Name: Average Experience Process Service 1 Farmer, Beverly (1) 5.00 5.00 5.00 5.00 2 Ktiri, Naguib (1) 5.00 5.00 5.00 5.00 3 Ridgway, Mark (2) 5.00 5.00 5.00 5.00 4 Schloegl, Hans (3) 4.81 4.67 4.89 4.89 5 Bilal, Mohammad (4) 4.69 4.25 4.92 4.92 6 Lindell, Russell (0) 4.17 4.00 3.50 5.00 7 Farzat, Khaled (1) 4.11 4.00 3.67 4.67   Averages: (12) 4.68 4.56 4.57 4.93