ITS: Performance & Outcomes
End User Satisfaction
|
Helpdesk Performance
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Helpdesk Categories
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Admissions Processing
Staff Effort by TAMUQ Division
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Staff Effort by Support Activity
End User Satisfaction for July 2005
Team Performance
Team:
Average
Experience
Process
Service
1
Applications (1)
5.00
5.00
5.00
5.00
2
Computing Operations (1)
4.78
5.00
5.00
4.33
Averages:
(2)
4.89
5.00
5.00
4.67
Individual Performance
Name:
Average
Experience
Process
Service
1
Gianforte, Danna (1)
5.00
5.00
5.00
5.00
2
Baker, Zachry (1)
4.78
5.00
5.00
4.33
Averages:
(2)
4.89
5.00
5.00
4.67